Let’s Answer Some
Of Your Questions

At Levine Hearing, we follow audiology best practices every step of the way. That means we don’t just sell hearing aids—we provide a complete diagnostic test battery, speech-in-noise testing, real-ear measurements (REM), and ongoing personalized care.

Our founder, Madison Levine, Board-Certified Hearing Instrument Specialist, has been featured on national stages (including a TEDx talk on the Ear–Brain Connection) and has trained our team to deliver exceptional outcomes. As an independent audiology clinic, we are not tied to one manufacturer. We offer unlocked hearing aids from every major brand, so patients always get the technology that is best for them—not just what’s on the shelf. Our semi-bundled model ensures transparency: you only pay for what you need, while still receiving concierge-level support.

We follow the gold standard of audiology best practices, including:

• Comprehensive diagnostic hearing tests (air & bone conduction, speech reception thresholds, word recognition, MCL/UCL testing)
• Speech-in-noise testing (e.g., QuickSIN)
• Tympanometry & immittance testing
• Real-ear measurement (REM) for all hearing aid fittings
• Otoscopy & cerumen management (earwax removal)

These best practices are proven to improve outcomes, satisfaction, and long-term hearing health.

Yes. Levine Hearing is one of the few clinics in Charlotte to offer vestibular diagnostics, including:

• Videonystagmography (VNG) – evaluates inner ear and eye movement to identify balance disorders.
• Rotary Chair Testing – the gold standard for diagnosing vestibular disorders like Ménière’s disease or vestibular neuritis.

These advanced tests help patients experiencing dizziness, vertigo, imbalance, or unexplained falls receive accurate diagnoses and treatment recommendations.

Absolutely. Our providers specialize in tinnitus evaluations and treatment plans, including:

• In-depth case history and tinnitus questionnaires
• Audiometric and pitch-matching testing
• Sound therapy, masking strategies, and tinnitus retraining therapy
• Counseling on lifestyle and brain-health approaches

Because tinnitus is closely linked to both hearing loss and the Ear–Brain Connection, our goal is to provide relief, support, and brain-health protection for every patient.

Yes, and we do it with the Earigator® ear cleaning system. Unlike traditional irrigation or curettes, the Earigator combines irrigation with temperature control and suction, making it safer, faster, and more comfortable for patients. This method:

• Removes wax efficiently (even in stubborn cases)
• Reduces dizziness during cleaning by matching body temperature
• Is more effective than traditional syringing or manual methods

Charlotte patients love that it’s gentle, thorough, and immediate.

Yes. Because we work with unlocked hearing aids, we can adjust, reprogram, or repair hearing aids even if you purchased them somewhere else. This includes devices from:

Many retail or manufacturer-owned clinics will not touch hearing aids sold elsewhere—but at Levine Hearing, we believe you deserve care no matter where your devices came from.

Hearing is not just about your ears—it’s about your brain. Untreated hearing loss increases the risk of cognitive decline, dementia, and social isolation. Research shows that correcting hearing loss early helps preserve memory, focus, and quality of life.

Our founder, Madison Levine, has made the Ear–Brain Connection her mission, even presenting it on the TEDx stage in Charlotte. By treating hearing loss proactively, you’re not just improving your hearing—you’re protecting your brain and your future.

Yes. We use:

• Real-Ear Measurements (REM) on every fitting
• Speech mapping for accurate adjustments
• Patient-centered counseling and caregiver support
• Follow-up care & unlimited adjustments in the first 60 days

This ensures the highest possible success rate with hearing aids and helps our patients thrive in real-world listening environments.

We believe your hearing healthcare should be as personal as your fingerprint. At Levine Hearing, concierge-level care means:

• Same-week appointments in Charlotte, NC
• Extended appointment times for full testing & counseling
• Direct access to providers for urgent needs
• Lifetime partnership in your hearing and brain health journey

We are fully independent. Unlike big-box retailers or manufacturer-owned clinics, we are not incentivized to push one brand. Our only loyalty is to you and your outcome.

We accept most major insurance plans and can verify your benefits before your appointment. For patients without coverage, we offer transparent pricing and flexible financing options.

Levine Hearing is located in the heart of Charlotte, NC, proudly serving patients from SouthPark, Myers Park, Ballantyne, Dilworth, and beyond.

We are active in the Charlotte community, partnering with local healthcare providers and supporting organizations like the Alzheimer’s Association Walk to End ALZ.